We're very pleased to announce a new partnership with Directly.com
to provide you with direct expert airline assistance here at AirlineComplaints.org.
We have started with Southwest Airlines
and will soon be including more airlines in the US. In the Southwest Airlines section, you will now notice a new interactive bar at the top of every page in that section that allows you to instantly and immediately connect with an expert to get real-time assistance.
So now, on top of having the ability to post your complaint on our site to put public pressure on the airlines and hold them accountable in order to resolve your issues, you can also get direct and immediate expert help to further and more promptly assist you in resolving any problems you might have.
This is a powerful combination we hope you all take full advantage of.
As more airlines are added to the program, we will announce them here.